Last updated: September 13, 2026

Pumpkind LLC respects your privacy. This policy explains what information we collect, why we collect it, and how it may be used when you visit pumpkind.co, submit a form, or place an order.

Information we collect

Depending on how you use our website, we may collect:

• Your name.

• Email address.

• Telephone number.

• Billing and delivery addresses.

• ZIP code.

• Package and add-on selections.

• Preferred delivery date.

• Porch, gate, parking, and property-access instructions.

• Messages and customer-service communications.

• Order, payment, refund, and transaction information.

• Optional design preferences.

• Optional photography permission.

• Technical information such as browser type, device information, IP address, cookies, and website activity.

Payment information

Payments are processed through Squarespace and our connected payment processor.

Pumpkind does not normally receive or store your complete credit- or debit-card number. Payment providers process that information according to their own privacy and security policies.

How we use information

We may use collected information to:

• Process payments and fulfill orders.

• Confirm delivery availability and service-area eligibility.

• Communicate about deliveries, setup, removal, changes, or problems.

• Respond to questions and customer-service requests.

• Prevent fraud and maintain website security.

• Keep financial, tax, and business records.

• Improve our website, packages, and services.

• Send promotional communications when the customer has agreed to receive them.

• Comply with legal obligations.

How we share information

We may share information with service providers that help us operate the business, including:

• Squarespace.

• Payment processors.

• Website hosting, analytics, email, and form providers.

• Delivery or service contractors working on an order.

• Accountants, legal advisers, or other professional providers.

• Government authorities when disclosure is legally required.

We only provide the information reasonably necessary for the provider to perform its services.

Pumpkind does not sell or rent customer personal information.

Photographs and permission

Photography permission is optional and does not affect the ability to purchase a package.

If a customer gives permission, Pumpkind may photograph the completed outdoor display and use the images on its website, social-media accounts, advertising, or portfolio.

We will make reasonable efforts to avoid showing house numbers, license plates, people, or other identifying information unless separate permission has been received.

Customers may contact us to withdraw permission for future use. Withdrawal may not require the removal of materials that were already printed, distributed, or published before the request was received.

Cookies and analytics

Our website and service providers may use cookies and similar technologies to operate the site, remember preferences, understand website traffic, and improve performance.

Visitors can adjust cookie controls through their browser or through any cookie-preference tools displayed on the website. Disabling certain cookies may affect website functionality.

Data retention

We retain personal information only as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

Information security

We use reasonable administrative and technical safeguards to protect customer information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Your choices

Customers may contact Pumpkind to:

• Ask what personal information we maintain about them.

• Correct inaccurate contact information.

• Request deletion of information that we are not legally or operationally required to retain.

• Withdraw optional marketing or future photography permission.

Third-party services

Our website may contain links to third-party websites or use services operated by other companies. Their handling of personal information is governed by their own privacy policies.

Changes to this policy

We may update this Privacy Policy as our website, business practices, or legal obligations change. The updated date at the top of this page will show when the policy was most recently revised.

Contact us

Questions or privacy requests may be sent to:

Pumpkind LLC

Email: info@pumpkind.co

Phone: (856)259-3993

Website: www.pumpkind.co